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Terms & Conditions

1. Applicability

1.1 The General Terms and Conditions below apply to all offers and transactions of iSpoonful. Prices are subject to change.
1.2 By accepting an offer or making an order, the customer expressly accepts the applicability of these General Terms and Conditions.
1.3 Deviations from that stipulated in these Terms and Conditions are only valid when they are confirmed in writing by the management.
1.4 All rights and entitlements stipulated for iSpoonful in these General Terms and Conditions and any further agreements will also apply for intermediaries and other third parties deployed by iSpoonful.

 

2. Quality

The restaurant guarantees that all the products offered meet the standards of the concept.
If there are any complaints the management needs to be informed immediately. Appropriate actions will be taken as soon as possible.

 

3. Prices/offers

3.1 All offers made by iSpoonful are without obligation and iSpoonful expressly reserves the right to change the prices, in particular if this is necessary as a result of statutory or other regulations.
3.1 All prices are indicated in Canadian Dollars, excluding HST.
3.3 In certain cases, promotional prices/offers apply. These prices/offers are valid only during a specific period as long as stocks last. No entitlement to these prices may be invoked before or after the specific period.
3.4 All promotional prices/offers cannot be combined, unless otherwise stated.
3.5 iSpoonful cannot be held to any price indications that are clearly incorrect, for example as a result of obvious typesetting or printing errors. No rights may be derived from incorrect price information.

 

4. Reservations & Cancellations

4.1 Customer reservations are taken on a first come, first serve basis.
4.2 iSpoonful is entitled to cancel or change the date of an event. Should this happen, iSpoonful will attempt to provide a suitable solution. If an event is cancelled or postponed, iSpoonful will do its utmost to inform you as soon as possible. However, iSpoonful cannot guarantee it is possible to inform you timely of any change or cancellation of an event or be held responsible for refunds, compensations or for any resulting costs you may incur, for example for travel, accommodation and/or any other related goods or service.
4.3 Before confirming your reservation, always check carefully that you have reserved the correct number of people.

 

5. Payments

5.1 All prices are excluding HST
5.2 Methods of payment we accept: Cash,  Visa, Mastercard, Alipay and WeChat Pay.